Services

Our authorized distributors worldwide are trained on our equipment on a regular basis.
They support you locally.

Operator trainings is done on site, directly on your specific equipment.

For technical staff in charge of  maintenance on glass equipment we offer frequently seminars in our company. Focus of this training:

• Material knowledge
• Guidelines and regulations
• Process equipment

Training Glass Installation

The next training will take place on the following dates:

• Course in German: 23./24. June 2020
• Course in English: 25./26. June 2020

Please download further information and the registration form here. 

Training Autoclave Service 

After the training you will have an overview of our pressure reactors, you will know how to maintain a pressure reactor and evaluate the critical components. 

At the moment, no further training autoclave service is planned. 

Engineering, customized process equipment
Project defintion, discussion on site is done by our local Partners worldwide, which are supported by our experienced project engineers.

On customized solutions, we supply drawings for approval.
By receiving the customer's agreement, we start production of his setup.

FAT (Factory Acceptance Test)
On request, we assemble the setup for customer inspection, before it is being shipped for final installation.

SAT (Site Acceptance Test)
On request, we do a SAT after installation. The operational und functional testing is done during installation.

Technical service and support are important, where ever needed.
Our engineers are available for you.

Please contact us or our local distributor in case you need technical assistance
by our General requests contact form.

Our local partner will support you with the supply of spare parts. Part numbers you find in the documents received with the equipment.  In case of doubts, please always inform on the specific system reference number, installed on the equipment.

see also:

• spare parts for glass equipment

• spare parts for pressure reactors